Help FAQ
Subscription
8. What is included in my subscription to China Law & Practice?
9. What are the current subscription rates?
10. How can I pay for my subscription?
11. What shall appear on my credit card statement for my subscription?
12. When will my subscription start and finish?
13. What is the difference between a free trial and a subscription?
14. How do I confirm my expiry date?
15. Will I be reminded before my subscription expires?
Security
16. Is your online payment facility secure?
17. Will my credit card information be stored by you?
Free Trials
18. How do I apply for a free trial?
Cancellations and Refunds
19. How do I cancel my subscription?
Conditions when using this website and your privacy
20. What terms and conditions apply to my use of the service?
21. What precautions are taken to secure my privacy?
Email newsletter and e-Alert
22. How do I subscribe to the email newsletter?
23. How do I unsubscribe from the email newsletter?
24. Why have I stopped receiving the email newsletter?
Editorial
25. Who should I contact if I have a question about the content?
26. How can I make China Law & Practice my homepage?
CUSTOMER SERVICE
1. Who do I contact if I have a question about my subscription?
Customer Services
Asia Law & Practice
Euromoney Institutional Investor (Jersey) Ltd.
5/F Printing House, 6 Duddell Street, Central, Hong Kong
Email: subscriptions@alphk.com
Telephone: +852 2842 6929/6910
Fax +852 2543 7617
Please include your name and subscription number and magazine title to allow us to quickly retrieve your subscription details.
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2. Where can I find my Subscription number?
Your subscription number appears on the address label of your print copy. It can also be found on your invoice, receipt and renewal reminder. It will start with MQA00.
Please see example below of a print label illustrating where this number appears.
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3. How do I change the delivery address of my subscription?
We require all address changes, including individual names and email address to be submitted in writing. This can be via email, fax or by post. Please state your old address, new address and the subscription number to allow us to retrieve and change your details. See Contact Us for our details.
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4. I am missing a copy of the magazine, how do I claim it?Please note, our period to claim a missing issue is within the last 3 cover dates, this is to ensure we have the issues in stock and also so we can look into the distribution. Please contact Customer Services, stating the subscription number, magazine name and the cover date of the issue you are missing and we will investigate.
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5. How to order a Back Issue?
Articles dating back to 1999 are available on the archive section online. If you wish to purchase a past issue of the magazine, please email our Subscriptions Hotline subscriptions@alphk.com or call +852 2842 6910/6929 and indicate the date of the issue you require.
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6. Can I access my subscription from more than one computer?Unless you request for a different setup, the subscription allows you to log on from your other computer with your username and password. REMEMBER to log out after each session, to avoid locking up your next access.
If you wish to restrict your subscription access to a single fixed machine, a specified number of machines, or IP access, please contact our subscriptions manager to specify your requirement.
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7. I've forgotten my password or username?
Please contact Customer Services, quoting your subscription number and the full name of the subscriber. For your security the login details will only be sent to the registered email address.
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SUBSCRIPTION
8. What is included in my subscription?
> A single online user with unlimited access to www.ChinaLawAndPractice.com, fully searchable to full text English translations side-by-side with the Chinese legislation, law updates and legal analysis and commentary dating back to 1999.
> 12 months access online and in print to China Law & Practice magazine
> CLP Week - a weekly email newsletter, compiled by CLP's team of journalists and researchers, to keep you up-to-date of the legal developments in China along with round-ups of latest legislation.
> 3 FREE full text of laws every month upon request.
> Quarterly issues of Asialaw Review* on Corporate Finance, IP, India and Korea.
> New legal directories and specialist guides* published by Asia La w & Practice during your subscription period.
*Publication of supplements and specialist guides may change year to year.
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9. What are the current subscription rates?
US$ 1,950.00: One year
US$ 3,510.00: Two-year deal (saved 10%)
US$ 4,972.50: Three-year deal (saved 15%)
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10. How can I pay for my subscription?
You may pay for your subscription online by credit card (Visa, Mastercard, American Express) or by requesting an invoice be sent to your company. The invoice will state payment options, including details of cheque and bank transfers
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11. What shall appear on my credit card statement for my subscription?
If payment is taken online your statement will have the reference "EUROMONEY ONLINE TRAN LONDON". Otherwise it will show "Euromoney Inst.Investor PLC London UK". For payments made to an Agency please contact your subscription agency directly.
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12. When will my subscription start and finish?
This information can be found on your receipt. Alternatively please contact Customer Services quoting your subscription number and full name of the subcscriber.
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13. What is the difference between a free trial and a subscription?
Subscriber can read ALL contents in the website.
Free trial user can read articles from the latest issue for 7 days, except for Full Text Translations which is accessible exclusively by subscribers. Subscribe to China Law & Practice now.
Many contents are available to all users. All users are welcome to use the on-site Google-empowered search engine to make search of all articles from China Law & Practice.
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14. How do I confirm my expiry date?
This can be found on your receipt, which will state the period of your subscription. To request for a written receipt, please contact Customer Services quoting your subscription number and the full name of the subscriber and we will be able to confirm this.
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15. Will I be reminded before my subscription expires?
You will be reminded with fax and by post when your account is due for renewal.
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SECURITY
16. Is your online payment facility secure?
Our credit card payments are handled by our payment centre, Datacash, who use state-of-the-art security tools and techniques to ensure that your online payment is completely secure. When you enter your credit or debit card details, a secure link is set up between your browser and Datacash. If you would like more information, please visit www.datacash.com
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17. Will my credit card information be stored by Euromoney Institutional Investor PLC or Asia Law & Practice?We do not store your full credit card information, the last 4 digits are retained temporarily as a reference only.
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FREE TRIAL
18. How do I apply for a free trial?
Please click here and follow the instructions to start your 14-day free trial. Please note, each user is entitled to one free trial in China Law & Practice.
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CANCELLATIONS AND REFUNDS
19. How do I cancel my subscription?
We require all cancellations to be submitted in writing. This can be via email, fax or by post. please contact Customer Services quoting your subscription number and name and address of subscriber.
It would really help us to improve the quality of the magazine if you could tell us why you are cancelling. Monies from the remained issues on the subscription less the administrative fee will be refunded back to the payee.
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CONDITIONS FOR USING THIS WEBSITE AND YOUR PRIVACY
20. What terms and conditions apply to my use of the service?
Click to view our terms and conditions.
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21. What precautions are taken to secure my privacy?
Euromoney Institutional Investor plc is committed to your privacy. Click here to read our privacy policy.
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EMAIL NEWSLETTER AND E-ALERT
22. How do I subscribe to the email newsletter?
Click here to subscribe to CLP Week - a FREE weekly email newsletter service to provide you up-to-date legislation round-ups and latest legal developments in China.
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23. How do I unsubscribe from the email newsletter?
To unsubscribe from any newsletter please select the unsubscribe option at the bottom of each email you receive and follow the instructions. Alternatively Login and go to My Account to untick the CLP WEEK checkbox under Email Preferences.
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24. Why have I stopped receiving the email newsletter? Some newsletters are stopped by company firewalls and spam filters, please check with your IT Department about allowing the newsletter through.
If this is not the case, please contact our Customer Services and we can look into this matter and check when the last newsletter was sent out. We can double check your email address is on the newsletter distribution list.
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EDITORIAL
25. Who should I contact if I have a question about this publication?
We welcome comments from our users & readers - please contact the Editor at phil.taylor@euromoneyasia.com.
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26. How can I make China Law & Practice my homepage?
Here's what to do:
Internet Explorer 5+
Netscape Navigator 4+
Internet Explorer 4+
Opera 3+
Internet Explorer 3+
Netscape Navigator 2+
Internet Explorer for Windows 3.1
Netscape Navigator for Mac
Internet Explorer for Mac
AOL Web Browser
Microsoft Internet Explorer 5 +
Go to our URL http://www.chinalawandpractice.com
Click on "Tools" (Internet Explorer 5.x) on the menu bar.
Click on "Internet Options".
Select the "General" tab.
Click the "Use Current" button under "Home Page" and then click "Apply".
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Netscape Communicator 4.x
Click "Edit" on the menu bar at the top of the window.
Select "Preferences..." from the bottom of the pull-down menu.
Select "Navigator" from the left hand panel.
Click on the circle next to "Home Page" in the top right box.
In the "Home Page" box, type our URL http://www.chinalawandpractice.com in the text entry box.
Click OK.
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AOL Web Browser
Add Starting Page as your start page by clicking "Preferences"
Change the Home Page location to our URL http://www.chinalawandpractice.com
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Internet Explorer 4+
On the main menu click on View then select Internet Options
Select Homepage from the category list
Type our URL http://www.chinalawandpractice.com in the text entry box
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Opera 3+
- On the main menu bar click on Navigation and select Set Home.
- In the Global Home Page field, type our URL http://www.chinalawandpractice.com
- Click OK
- On exiting Opera, select the Save Windows checkbox.
- On launching Opera, you will need to click on Home in the toolbar.
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Internet Explorer 3+
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Netscape Navigator 2+
- On the main menu click on Options then select General Preferences
- Select Navigator from the category list
- Type our URL - http://www.chinalawandpractice.com - as your homepage
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Internet Explorer for Windows 3.1
- On the main menu click on View then select Options
- Select Navigation from the category list
- Type our URL - http://www.chinalawandpractice.com - as your homepage Netscape Navigator for Mac
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Netscape Navigator for Mac
- On the main menu click on Edit then select Preferences
- Select Navigator from the category list
- Type our URL - http://www.chinalawandpractice.com - as your homepage Internet Explorer for Mac
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Internet Explorer for Mac
- On the main menu click on Edit then select Preferences
- Select Web browser from the category list followed by home/search
- Type our URL - http://www.chinalawandpractice.com - as your homepage
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