Consumer Protection Policies for MNCs in China
June 02, 2005 | BY
clpstaff &clp articlesBy Jeffrey [email protected]: www.freshfields.comRecent media reports concerning disputes between well_known international brands…
By Jeffrey Yang
Website:www.freshfields.com
Recent media reports concerning disputes between well_known international brands and Chinese consumers indicates that some multinational companies (MNCs) would benefit from revisiting their policies with respect to PRC consumer protection rules. Such concerns surround a number of purported health risks and quality problems associated with products sold in China by certain MNCs, and the perception that some of these companies may discriminate against Chinese consumers through lower standards than in other regional markets.
How are Consumer Rights Protected by Law?
China has an extensive system of regulations for protecting consumer interests. The Product Quality Law (中华人民共和国产品质量法)(which governs quality control in respect of