Opinion: How Microsoft beat Apple in the war on warranties

May 10, 2013 | BY

clpstaff &clp articles

Apple and Microsoft's warranty polices have come under fire from China's state-run media. Stan Abrams, Asia legal counsel for Bentley Systems, explains what PR lessons foreign companies can learn from the war on warranties

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Tech giant and China success story Apple was slammed by an unexpected attack on March 15 from China Central Television (CCTV), which included the Cupertino-based company in its annual Consumer