Consumer protection laws extend royal treatment to Chinese shoppers
April 22, 2015 | BY
clpstaff &clp articlesUnder the SAIC's new rules, business operators are now responsible for compensating consumers for faulty products sold by third party sellers. Operators should have strict measures in place to avoid losses through these reimbursement claims
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In the past year China has seen a surge in the number of consumer complaints filed with regulators, particularly in relation to online shopping. As a result, consumer protection has